Engaging customers in dialogue is a great way to share information. Use Caorda’s discussion forum to create online message boards, where your customers can help each other (lowering your support costs), and experience a new level of interaction and connectivity with your company.

Features:

• Create multiple categories within a board
• Create multiple forums within a category, and assign group access permissions on each forum
• Create multiple discussion topics within a forum.
• Flexible permissions and security system, including options to restrict access by forum, and assign access to user groups (read only, moderator, posting, etc)
• Search messages by topic or message content
• Associate a poll with a topic
• Upload images or documents to posts
• Customizable ranking system to rank user activity
• Subscribe to a forum or a topic, such that the user is notified of any activity
• Maintain a super user with the permissions to moderate all forums and remove offensive or inappropriate posts