---
title: Change a Users password
description: "This option is **available to Domain Administrators**. If a user needs their password reset and is unable to do so themselves, a Domain Administrator can **reset the password for the user**. To view these options you must navigate to the…"
url: "https://www.caorda.com/support/email-administration/change-a-users-password/"
updated: "2026-10-15"
category: Caorda Mail Administration
tags:
  - Webmail
---

# Change a Users password

This option is **available to Domain Administrators**. If a user needs their password reset and is unable to do so themselves, a Domain Administrator can **reset the password for the user**. To view these options you must navigate to the Users management section**.** 

### Login to Administer

![](/wp-content/uploads/support_images/sm_new_webmail/webmail_access_login.png)

To get started managing your Domain and Users, you will want to **login using an account that has been configured as a Domain Administrator**. Login using this account and the administration options are available from within the web mail. 

**Access the Webmail here:**

[Caorda Webmail](https://webmail.caorda.com)

###  

### Navigate to the Domain Settings section

![](/wp-content/uploads/support_images/sm_administration/admin_domain_settings_menu.png)

**Click on More** in the top menu navigation then **select Domain Settings. **

 

### Your Users

![](/wp-content/uploads/support_images/sm_administration/admin_domain_accounts.png)

If you are not already in the right section, click **Accounts** on the left navigation. From the Accounts Screen,**click or tap on a User**. This will bring you to the individual User's settings. 

 

### Start the Change Password operation

![](/wp-content/uploads/support_images/sm_new_webmail/user_change_password.png)

To change the password click on **triple-dots** **menu** and **select Change Password**. 

 

### Change the users password

![](/wp-content/uploads/support_images/sm_new_webmail/user_change_password_prompt.png)

**Enter a new password** for the user. The new password will have to meet the Domains existing password requirements. When you are done **Click or Tap Save.**

 

### Confirmation

![](/wp-content/uploads/support_images/sm_new_webmail/user_change_password_confirm.png)

After entering in a new password the system will provide a confirmation prompt that your **Action Succeeded**.