---
title: "Setup Auto-Response"
description: When you’re not able to reply to inbox messages right away, Caorda Webmail lets you set up an auto‑response that will send a reply to anyone who emails you. The Auto Responder can deliver a customized message for contacts within…
url: "https://www.caorda.com/support/email/setup-auto-response/"
updated: "2026-01-23"
category: Caorda Mail
tags:
  - Webmail
---

# Setup Auto-Response

When you’re not able to reply to inbox messages right away, Caorda Webmail lets you set up an auto‑response that will send a reply to anyone who emails you. The Auto Responder can deliver a customized message for contacts within your own domain as well as for external senders, so you can tailor the response to each audience.

 

### Getting Started

![](/wp-content/uploads/support_images/sm_new_webmail/autoresponder_more_settings_menu.png)

To get started **Login to your webmail**. Navigate from the **More** menu in the top Navigation, then select **Settings**. 

 

### Enable and Customize

![](/wp-content/uploads/support_images/sm_new_webmail/autoresponder_enable_toggle.png)

On the **left navigation** menu select **Auto Responder**. Toggle the option to **enable** **the Auto Responder** and **customize your message**.

If the Auto Responder is not available on the left navigation contact your Post Office Administrator. 

 

### Select a Date Range

![](/wp-content/uploads/support_images/sm_new_webmail/autoresponder_date_enabled.png)

If you would like this auto response to only function during a certain range of dates you can **Select Only send between certain dates**then **choose a start and end date** for the Auto Responder. 

 

### A unique voice

**There are two fields** available for use for the Auto Responder.

![](/wp-content/uploads/support_images/sm_new_webmail/autoresponder_internal.png)

**"Response to Send to Domain Users"**sends to anyone**internal to your domain.**

![](/wp-content/uploads/support_images/sm_new_webmail/autoresponder_external.png)

**"Response to Send to Everyone Else"** is used when you would like to set an auto response to **anyone external to your domain**.

This allows you to customize the response sent depending on where the message had come from. **If you do not need a custom message to members internal to your domain** you can leave that field empty and focus on the field "Response to Send to Everyone Else".