---
title: "Setup Multi-Factor Authentication for a Single User"
description: "This guide will help an Administrator on the FTP web interface to setup Multi-Factor Authentication for a single User. Multi-Factor Authentication only applies to users logging in through the web interface.    1. **Login** using your Administrative account.   ![](/wp-content/uploads/support_images/servu_setup_mfa/1_servu_dashboard.png)…"
url: "https://www.caorda.com/support/ftp/mfa-single-user/"
updated: "2024-02-27"
category: FTP
---

# Setup Multi-Factor Authentication for a Single User

This guide will help an Administrator on the FTP web interface to setup Multi-Factor Authentication for a single User. Multi-Factor Authentication only applies to users logging in through the web interface. 

 

1. **Login** using your Administrative account.
     
    ![](/wp-content/uploads/support_images/servu_setup_mfa/1_servu_dashboard.png)
     
     
     
2. Navigate to the list of your **Users**.
     
    ![](/wp-content/uploads/support_images/servu_setup_mfa/15_domain_users.png)
     
     
     
3. Select the user you would like to Enable MFA on, and select **Edit**.
     
    ![](/wp-content/uploads/support_images/servu_setup_mfa/2_domain_users.png)
     
     
4. Select the new **Multifactor authentication** tab.
     
    ![](/wp-content/uploads/support_images/servu_setup_mfa/3_users_details.png)
     
     
     
5. On the Multifactor authentication tab, there are three options
     
    ![](/wp-content/uploads/support_images/servu_setup_mfa/4_user_mfa_settings.png)
   1. **Login ID**: this is the user’s username and cannot be changed
   2. **Multifactor Authenticator**: The next time the user signs into the service they will have to configure MFA depending on the option selected.
      1. **Enforced**: required to setup Multifactor Authentication to continue to access the service.
      2. **Enabled**: MFA optional to user. Multifactor authentication option presented but can be skipped by the user.
      3. **Disabled**: The user is not presented with any option to setup multifactor authentication, and MFA is not required to login.
   3. **Company Name**: This is the name that appears before the username when this is added to an authenticator app. It is recommended to put your company name here.
        
       ![](/wp-content/uploads/support_images/servu_setup_mfa/5_auth_app_small.png)
        
        
        
        

1. Once enabled, the next time the user logs into the service they are **presented with a pop-up** to setup their Multi-factor Authentication
     
    ![](/wp-content/uploads/support_images/servu_setup_mfa/6_mfa_pop_up.png)
     
     
2. After being presented with the pop-up, the user needs to either**open their authenticator app or download one of the listed applications** to their device.
     
3. With their authenticator app of choice at the ready,**scan the QR code** using the app.
     
4. Your new authenticator code will appear in your app of choice:
     
    ![](/wp-content/uploads/support_images/servu_setup_mfa/7_mfa_app_full.png)
     
     
     
5. With the code in your application setup, you can now**login to the FTP web interface**. You will be presented with a window to **input your new code.**
     
    ![](/wp-content/uploads/support_images/servu_setup_mfa/8_mfa_prompt.png)

 

1. Entering in the code you will proceed through the login as normal and land on your web interface.
     
    ![](/wp-content/uploads/support_images/servu_setup_mfa/9_user_logged_in.png)
     
     
     
2.  Multi-factor Authentication is now setup for your User's Web FTP access.