Roy Group

Partner, Ian Chisholm

Roy Group

We enjoyed an exceptionally positive experience working with Caorda throughout the redesign of the Roy Group website. We worked with a single project manager throughout the duration of the project, which was great for maintaining communication and consistency. Our project manager, Sam, was responsive to every communication, attended to every detail we brought forward, and made requested changes quickly. Not a single ball was dropped. Sam kept our timelines on track with workback schedules for different parts of the project, and was mindful of our budget. He did not hesitate to share ways for us to be efficient, and he let us know when he didn’t need to be involved in a meeting or process. Caorda showed wonderful flexibility in being open to us bringing in some of our own design and writing partners to contribute to the project.

More than this, our project manager went out of his way to educate us on best practices in terms of images, content, navigation and back-end organization. Because of his openness and willingness to share his ideas, we developed a solid trust in his guidance as a web expert. Our communications with everyone on the Caorda team always felt warm and supportive, with Sam showing a commitment to deep listening in order to understand (and serve) our needs. We had a great experience, and are very pleased to recommend Caorda.

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