Office of the Information Privacy Commissioner for British Columbia

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In 2011, we attempted to rebuild our website for the Office of the Information and Privacy Commissioner but the project was abandoned due to technical difficulties. To their immense credit, Caorda got us back on track. Lorne, Rauvy and team did a thorough review of our business requirements on a short five-week timeline that gave us a blueprint for the way forward. In this brief window of time, Caorda showed us that they understood our business and were capable of building a custom website tailored to our unique needs and those of our diverse audience groups.

Throughout the project, Caorda demonstrated their ability to translate client needs and business objectives into a creative strategy with meaningful and measurable outcome-based results. Their work met and exceeded the high expectations of our office and executive team. We would not hesitate to work with Caorda again and I wholeheartedly recommend them.

Cara McGregor, Director of Communications, Office of the Information and Privacy Commissioner for B.C.

The Office of the Information and Privacy Commissioner provides independent oversight and enforcement of BC’s access and privacy laws like FIPPA and PIPA. Caorda developed a website for the OIPC that has the necessary functionality to contain their extensive library of orders, investigations, and other documents.

The Challenge

The OIPC had been maintaining their website in-house with Adobe Dreamweaver, and the site was becoming outdated while the frequent content updates the OIPC required were cumbersome to perform. Before approaching Caorda, the OIPC had started designing a website with another developer. Unfortunately, the project had run into trouble building a search engine able to deal with the OIPC’s 1000+ documents. Caorda was initially brought in to evaluate the stalled search function, and to write a more intensive requirements document that ensured the OIPC’s website met their needs.

The Solution

After Caorda found that the website’s current CMS was unable to integrate the required search function, the OIPC hired Caorda to develop the site. With our detailed requirements document, Caorda was able address all the OIPC’s needs. Caorda built a document management system that was a singular solution with uniform filing, no in-site edits, and a host of integrated options. And by pairing the document management system with a custom developed search, Caorda also ensured the OIPC could quickly and easily access their documents. In addition to the main requirements, Caorda also designed an accompanying mobile site and built everything to be fully accessible for visitors with visual or hearing impairments.

Since launching the site, the OIPC has received positive feedback from federal organizations, as well as groups from other provinces and within BC.

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