Incoming e-mail is scanned and if detected as known spam or if it contains a virus, the e-mail will be blocked. E-mail that is suspected as spam will be put into a Spam Quarantine Area. You can control your quarantined emails via any of the following three options:
Spam Quarantine Summary E-mail
Directly logging into the Spam Firewall
Through a Microsoft Outlook Plugin
1. Spam Quarantine Summary E-mail
Only when an email is quarantined by our spam filters, will you receive an email from Caorda with the subject “Spam Quarantine Summary”. This gives you the quickest way to Deliver the message,Whitelist the sender or Delete the message or login to your user area.
2. Login to Spam Firewall
Login directly to the Caorda Spam Firewall here. Please note: your e-mail account and the spam firewall account require separate passwords. Enter your username (which is your email address) and click the “Create New Password’ button if this is your first time visiting. The new password will be sent to you via email.
3. Microsoft Outlook Plugin
The Barracuda Microsoft Outlook Plugins require Windows 98/2000/NT/XP. The plugins allow you to classify messages as spam or not-spam right from your desktop through 2 buttons that are added to your Outlook program . To download and install the plugin login to Caorda Spam Firewall and click on the link below the login information as shown here:
For detailed instructions on how to manage your quarantined messages please follow this link.
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