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FAQ

7

The new Caorda Webmail
What version of Outlook am I using?
How to Pay an Invoice
How do I receive Maintenance Notifications?
Spam – Email Rate Limit
Does Caorda offer cPanel ?
Where is my data located?

Setup a Device

17

[IMAP] iPhone or iPad (IOS 16+)
[IMAP] iPhone or iPad (IOS 18+)
[IMAP] Android devices (Android 12+)
[IMAP] Mac Mail
[IMAP] Mozilla Thunderbird
[IMAP] Outlook Office 365 for Mac
[IMAP] Outlook Office 365 for Windows
[IMAP] Outlook for Android Devices
[IMAP] Outlook for iPhone or iPad
Setup Default Folders on iPhone or iPad (IOS 18+)
I can’t see all my folders in Outlook
Archive my emails in Outlook
[POP] GMAIL
[POP] Mac Mail
[POP] Outlook Office 365 for Mac
[POP] Outlook Office 365 for Windows
[POP] Outlook 2013-2016 for Windows

Caorda Mail

7

Two-Factor Authentication for Webmail
Setup Auto-Response
Forward Email to Another Address
Add a Signature
How do I access Webmail?
How to change my Password
Password Policies

Caorda Mail Administration

8

Getting Started
Create a User
Change a Users password
Change User Defaults
View and Manage user connections
Enable Plus-Addressing
Add a User Alias or Distribution Group
Remove a User

Spam

7

How do I manage my Quarantine?
How do I mark an email as Safe?
Can you block an entire country from sending you Email?
How do I block an email address or domain?
How do I manage my settings?
How do I login to my Spam firewall?
How are rules inherited?

Email Hosted Exchange

7

How do I access Webmail?
EXCHANGE – Setup my Mailbox on an Apple mobile device (IOS 16+)
EXCHANGE – Setup in Outlook 365 for Windows
Enable Contacts on the Outlook App on Android
EXCHANGE – Setup Outlook 2010-2016
EXCHANGE – Setup my Mailbox in Outlook on an iOS Device
EXCHANGE – Setup my Mailbox in Outlook on an Android Device

FTP

12

How do I check my disk usage?
Add users to a Group
How to create a User
How to create a Group with Directory Access
Enforce SSH Key based Authentication for a User
How to receive files using the File Sharing option
How to Send files to a client using the File Sharing option
Reset your own Multi-Factor Authentication as a User
Reset a single User’s Multi-Factor Authentication
Setting up Multi-Factor Authentication for a Domain Group
Setup Multi-Factor Authentication for a Single User
Setup SSH Key Authentication for a User

Website

2

What is Caorda’s WordPress Maintenance Plan ?
Why am I not getting emails from my Caorda QA site ?

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Caorda Mail Administration

Caorda Mail Administration

Guides for managing your users and domain on our basic email service

Getting Started
Create a User
Change a Users password
Change User Defaults
View and Manage user connections
Enable Plus-Addressing
Add a User Alias or Distribution Group
Remove a User

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